BMI’s In-House Support Plan
Back-Up Onsite Support, Training, Parts, and Remote Services
Remote Service Response:
- In-house remote access and monitoring capability (your engineers have remote log-in capability)
- PULSE TECHNOLOGIESSM remote connectivity & support with 60 minute log in
- ESP TECHNOLOGYSM 24/7 remote monitoring with immediate notification
Backup Onsite Support:
- BMI works with your trained Imaging Engineers to provide secondary “expert” support
- Tiered escalation support, phone support, vacation support services
Training:
- BMI provides onsite training for in-house engineers
- BMI provides custom off-site training solutions (small class sizes)
PARTS:
- Full parts coverage to full risk on parts
- 2 HOUR ID to Parts Quote!
Recommended for facilities that have an onsite imaging engineer with basic CT, MRI, PET/CT experience.
Click Here to Request a Quote for Service
OR Call us at 1-866-310-0071